Shipping policy

Domestic Shipping

We offer the following shipping options for domestic orders within the United States:

UPS Ground: Standard delivery within 1-5 business days, depending on your location.
UPS Next Day Air: Next-business-day delivery by end of day for orders placed before the daily cutoff time.
UPS 2nd Day Air: Delivery within 2 business days for orders placed before the daily cutoff time.

International Shipping

For international orders, we provide several options based on your location:

UPS Worldwide Saver: Delivery typically within 1-3 business days, depending on destination.
UPS Worldwide Express: Fast delivery usually within 1-2 business days.
UPS Worldwide Express Plus: Priority delivery by the start of the next business day, depending on location.
UPS Worldwide Expedited: Cost-effective option for delivery typically within 2-5 business days.

General Information

Processing Time: Orders are processed within 1-2 business days. Processing times may vary during peak periods or for custom orders.
Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Shipping Costs: Shipping costs are calculated based on the delivery method selected and the destination. Costs will be displayed at checkout.

Delivery Times

Delivery times are estimates provided by UPS and may vary based on factors such as weather, customs delays, and holidays. We are not responsible for any delays that may occur once the package is in transit.

International Customs and Duties

For international shipments, customs duties, taxes, and any additional charges are the responsibility of the recipient. These charges are not included in the shipping cost and will be collected by the carrier upon delivery.

If you have any questions or need further assistance regarding shipping, please contact us at silkandfleur.com.